Terms & Conditions

The below terms apply to Variety Vapours whose registered address is 17 Manbry Close,   Connahs Quay, Flintshire CH5 4YL

Please read these terms and conditions carefully before accessing and/or ordering any goods from Variety Vapours website. Accessing, browsing or using this website in any way indicates that you agree to be bound by these terms and conditions. We reserve the right to amend these terms & conditions at any time, without the need to notify our customers.

1. You must be over 18 years old to be able to buy anything from this website. Proof will be required at checkout stage. 

2. Cooling Off Period: Variety Vapours abides by the Distance Selling Act (2000). If, once you have purchased items from us, you decide you no longer want them, then you have seven working days in which to return them and we will refund them in full within 30 days (including any postage and packing paid) as long as the packaging remains unopened.

3. Safety Warning:
Where stated, all of our electronic cigarette (and cigar, if applicable) products contain nicotine, which is highly addictive. They are not medical devices and make no claim to aid anyone in the cessation of smoking real tobacco. Variety Vapours does, however, strongly advise against using any of its products if you come under any of the following categories:

• A non-smoker
• Pregnant
• Breast-feeding
• Of ill or poor health

4. Once purchased, the products on this website should only be used in accordance with the manufacturers’ instructions and should likewise be inspected before use and properly maintained. Nothing in this notice affects your statutory rights.

5. ‘Approximate cigarette’ guidelines are dictated by the manufacturers and are calculated on an average basis. Due to variations in smoking habits, Variety Vapours cannot offer any guarantees on how accurate these guidelines are and will not offer refunds based on any complaints regarding equivalent cigarette comparisons. 

6. Orders despatched to outside of the UK (ie into Europe) are subject to that country’s importation regulations. Variety Vapours will not accept liability should the goods fail to clear customs for any reason.

7. Incorrect Delivery Details:

It is responsibility of the customer to enter the correct delivery address details at the time of ordering. If the customer enters the incorrect or incomplete address and goods are delivered to the wrong address, we are under no obligation to issue a refund or send replacement goods. If goods are returned to us if they have been sent to the wrong address we are not obliged to re-send at our expense, however, a refund will be offered less the postal expense. If you notice that you have provided the incorrect or incomplete details please contact us as soon as you can.  

8. Claims against unwanted/faulty/non-delivered goods cannot be processed after a 30 days period from order date. 

9. All orders placed before 4pm Monday to Friday are posted via Royal Mail First Class delivery service. We cannot, however, be held responsible for delays within the Royal Mail network.

10. We do not store credit card details nor do we share customer details with any 3rd parties.